Selkirk Tangiers

Refund & Cancellation Policies

Refund Policy

Every multi-day heli package with Selkirk Tangiers includes a certain amount of guaranteed vertical meters. If the guaranteed vertical target is not reached during your visit due to inclement weather, mechanical helicopter reasons or avalanche conditions, you will be refunded at a rate of $215 CAD plus tax per 1,000 vertical meters.

We do not refund guests who do not reach the guaranteed vertical amount due to poor skiing ability or fitness, illness or injury. If you choose not to ski on any given day during your package, you will still be charged for the minimum meters skied by your group.

Package	Vertical Meters Included	Vertical Meters Guaranteed*
Small Group 3 Day	Unlimited	10,000
Small Group 4 Day	Unlimited	15,000
Small Group 7 Day	Unlimited	25,000

*When calculating the amount you would be refunded if you were unable to ski the vertical included with your package for the reasons listed above, use the "guaranteed" amount. For example:

You were booked on a 3 Day Small Group Package including unlimited vertical meters and a guarantee of 10,000 vertical meters.
Due to inclement weather, mechanical helicopter reasons, or avalanche hazard, you were only able to ski 9,000 vertical meters over the length of your package.
Therefore, the difference between the guaranteed 10,000 vertical meters on your package and what you skied was 1,000 vertical meters. You would be refunded $215 CAD plus tax.

Conditional Credit Policy

In rare cases, circumstances can arise that impact the total amount of vertical that can be skied during a heli ski trip with Selkirk Tangiers. In these situations, STHS will provide a conditional credit to guests. It is provided if, for reasons of mechanical breakdown, inclement weather or avalanche conditions, you have skied less than:

Package	Vertical Meters	Credit Refund
Small Group 3 Day	9,000	$500
Small Group 4 Day	12,000	$650
Small Group 7 Day	21,000	$1,100

This credit is in addition to the vertical meter refund. This will be kept on account with STHS and can be used towards future STHS heliski package bookings within the next two years. After two years the credit will expire and is non-refundable. The credit is also non-transferrable and applies to the person who made the original booking only.

Etiquette and Safety

The safety of our guests and team members continues to be our highest priority at Selkirk Tangiers Heli Skiing. As a valued guest, we want you to feel safe, comfortable, and confident throughout your experience with us.

Safety Rules

Always listen to the guide's instructions. Don't hesitate to ask for clarification if you are uncertain.
We are in a remote mountain environment - look out for one another and work as a team.
When skiing or boarding, choose your own fresh line, but always add your tracks to the left or right of the guide's track (guide will specify these instructions before each run). Always be aware of where you are in relation to your guide's track.
Give a minimum 10-turns head start to the skiers or boarders ahead of you, or as specified by your guide.
NEVER SKI OR BOARD BELOW YOUR GUIDE.
Always ski or board with a partner, your mutual safety depends on it. This is especially important in the forest, where snow immersion in tree wells can be a serious hazard.
Do not use pole straps around your wrists/hands - poles can get snagged within the trees, potentially injuring your arms or shoulders, and can act as anchors if you are caught in an avalanche.
If you get lost from the rest of the group REMAIN WHERE YOU ARE, we will find you. If you keep moving the situation may become worse. In this scenario, if you have a radio please use it to try and get in touch with your guide to let them know where you are.
No music devices will be permitted as they interfere with vital communications with your group and guide (see Electronics Policy, pg. 6).
Cell Phones must be on airplane mode (see Electronics Policy, pg. 6).
No drugs or alcohol consumption before or during your heli day - strictly enforced. Breaking this rule will result in you being refused admittance on the helicopter, or an early end to your heli day as you will be flown home early. Please also try to limit consumption the evening before.

Ski & Board Courtesy

Ski or board into re-grouping areas slowly and under control.
Take turns going right behind your guide, in the middle of the group, and at the back.
Always ski & board in control. Most accidents are caused by collisions with other riders or by hitting natural hazards.
Help other group members if they have fallen and/or lost skis or equipment.
When flat areas are encountered, snowboarders have more success traveling near the back of the group where they can ride in tracks made by those in front.
If a boarder is stuck in a flatter section, skiers please lend a pole or assist with a push or helping hand.

Other

Be advised that clothing containing heat reflective linings have been found to adversely affect avalanche transceiver performance in both transmit and receive modes and are not recommended.
No items can be left in the helicopter between runs, so always ski or board with whatever you bring.
After your package is complete, please return your transceiver to the STHS retail shop. Leave demo skis or snowboards in the rack outside where a staff member will pick them up.

PLEASE NOTE: STHS reserves the right to remove any guest from their group if the above guidelines are not being complied with!

Please review our safety videos at the following link: www.selkirk-tangiers.com/skiing-with-us/safety

Electronics Policy

Electronic devices, metallic objects, as well as wireless signals have been found to adversely affect avalanche transceiver performance in both transmit and receive modes.

The following is a list of devices which are PROHIBITED while skiing with STHS:

Electronics:

Audio listening devices such as ear buds or built-in helmet speakers attached to any portable listening device.
Electronic devices with wireless capability e.g. GoPro Hero3+ and Smith I/O Recon Goggles with wireless remote control. (Note: goggles and cameras can be used but remote controls for these devices are not permitted in the skiing environment)
Heart rate monitors.
Wrist watches with GPS capability and/or Bluetooth capability.
Any chest-mounted electronic device e.g. chest-mounted GoPro.
Any aerial electronic devices e.g. drone cameras.

Clothing:

Clothing with large magnetic buttons and/or large metallic belt buckles and adornments near the chest/waist.
Electrically heated gloves.
Any electrically heated clothing systems.

The following is a list of devices that MAY be taken into the heli skiing environment provided that the device(s) can be guaranteed to remain at least 20cm / 8in apart from the Barryvox transceiver at all times:

Cellular/mobile telephones* (see note below)
Portable radios such as the ones issued by Selkirk Tangiers.
Personal still picture and motion picture cameras.
Any metal object including foil wrappers on candy bars and cigarette packages.

In the event of an avalanche or lost skier search the following actions must be taken by all persons involved directly in the search:

Switch off all electronic equipment including cameras and cellular telephones.
Ensure that all metal objects including electronics and cellular telephones remain at least 50cm / 20 inches from the searching Barryvox transceivers.

*A Special Note on Cellular/Mobile Phones

It is important to note that there is no cellular service in our helicopter skiing terrain. Using the phone as a camera is allowed provided the following conditions are met:

Cell/mobile phones taken into the heli ski environment must be switched to AIRPLANE MODE with Wi-Fi and Bluetooth capability disabled.
The phone must be kept a minimum 20cm / 8in away from the Barryvox transceiver at all times.

Stand 13.08.2026