Whistler Heli
Whistler Heli Skiing Cancellation Policy
Operational Cancellations
- If we are unable to fly, we will attempt to reschedule your ski day based on availability or provide a full refund.
- If we cancel during the ski day, refunds will be issued based on the number of runs completed.
Guest Changes & Cancellations
- 7+ days prior by 12:00 pm:
- Date changes permitted without penalty.
- Full refund for cancellations.
Example: For a March 10 booking, changes or cancellations must be made by 12:00 pm on March 3. - 2–7 days prior:
- Changes or cancellations made after 12:00 pm, 7 days prior and before 12:00 pm, 2 days prior will incur a $250 + GST per person administration fee.
Example: For a March 10 booking, changes or cancellations must be made between March 3 at 12:00 pm to March 8 at 12:00 pm to receive a refund less the $250+gst administration fee. - Within 2 days after 12:00 pm:
- Cancellations are non‑refundable.
- Date changes are not permitted.
Example: After 12:00 pm on March 8 for a March 10 booking.
Incomplete Ski Days
- No refunds will be issued if a guest is unable to complete all runs due to injury, illness, or ability.
Travel Protection Recommendation
- We strongly recommend purchasing trip cancellation/interruption insurance to protect against unforeseen events that may impact your ability to attend.
Our Cancellation Policy on Private Heli Bookings is the following:
- WHS takes full payment at time of booking a private.
- If you cancel prior to 14 days of the ski date you will receive a full refund.
- If you cancel within 14 days of the ski date 50% of your booking will be refunded.
- If you cancel within 48hrs of ski date no refund will be issued. We will take 100% of the payment.
- Please note that this applies if you or the guest cancels only.
- If Whistler Heli-Skiing cancels the ski day due to weather considerations, a full refund will be issued.
*Please Note: Whistler Heli-Skiing reserves the right to modify its refund policy at any time.
Whistler Heli Skiing Cancellation Policy
If we are forced to return to Whistler without completing your reserved package the partial day refund policy is as follows:
| How much you get back based on number of runs completed | |||||
|---|---|---|---|---|---|
| Partial Day Refunds 2026/27 Season | 1 Run | 2 Runs | 3 Runs | 4 Runs | 5 Runs |
| Bell 412 3 Run | $1,080 | $447 | - | - | - |
| Bell 412 4 Run | $1,200 | $567 | $120 | - | - |
| Bell 412 5 Run | $1,350 | $717 | $270 | $150 | - |
| A-Star 6 Ultimate | $1,529 | $1,049 | $639 | $394 | $246 |
| Private Group Ultimate A Star (4 people) | $6,116 | $4,196 | $2,556 | $1,576 | $984 |
| Private Group Bell 412 4 Run | $12,000 | $5,670 | $1,200 | - | - |
| 3 EPIC Pass Discount 20% | $864 | $358 | - | - | - |
| 4 EPIC Pass Discount 20% | $960 | $454 | $96 | - | - |
| 6 EPIC Pass Discount 20% | $1,080 | $574 | $216 | $120 | - |
| Ultimate A Star EPIC Pass Discount 20% | $1,223 | $839 | $511 | $315 | $197 |
| Private Group Ultimate A Star EPIC Pass Discount 20% | $4,893 | $3,357 | $2,045 | $1,260.80 | $787 |
| Private Group Bell 412 4 Run EPIC Pass Discount 20% | $23,040 | $10,886 | $2,304 | - | - |
The refund is a pro-rated rate based on fly time in/out into the field, lunches provided and the number of runs completed. The refunds are not an even split of the package runs.
Dawn Patrol Cancellation Policy
Operational Cancellations
- If we are unable to take you on your Dawn Patrol day, we will attempt to reschedule based on availability or provide a full refund.
Guest Changes & Cancellations
- 7+ days prior by 12:00 pm:
- Date changes permitted without penalty.
- Full refund for cancellations.
Example: For a March 10 booking, changes or cancellations must be made by 12:00 pm on March 3. - 2–7 days prior:
- Changes or cancellations made after 12:00 pm, 7 days prior and before 12:00 pm, 2 days prior will incur a $150 + GST per person administration fee.
Example: For a March 10 booking, changes or cancellations must be made between March 3 at 12:00 pm to March 8 at 12:00 pm to receive a refund less the $150+gst administration fee. - Within 2 days after 12:00 pm:
- Cancellations are non‑refundable.
- Date changes are not permitted.
Example: After 12:00 pm on March 8 for a March 10 booking.
Incomplete Ski Days
- No refunds will be issued if a guest is unable to complete all runs due to injury, illness, or ability.
Stand 13.08.2026